Confidentiality Charter

We are committed to protecting the privacy of our website visitors

Any data gathered from our website is treated in accordance with the Belgian privacy law that came into effect on 1st September 2001. The law lays down strict rules on how personal data can be gathered, stored and used.

What data do we gather?

ARAU gathers no personal nominative data from its website that is not deliberately and freely given by the individuals concerned. By “personal nominative data” we mean any data that can be used to identify an individual, for example first name, last name, email address, postal address, telephone number or mobile phone number.

Please note that our internet server automatically records the IP address, the internet platform and the browser and country of origin, as well as the pages viewed, for every visit to our website. This non-

personal information is used for statistical analyses and helps us to improve our site navigation paths. The data gathered cannot be used to identify individuals and is thus out of the scope of Belgian legislation.

f you book a place on one of our tours, or if you subscribe to our newsletter, you are prompted to enter some personal nominative data to enable us to action your request. This data is only used by ARAU for the purpose for which it was given, e.g. to create a list of tour reservations or a mailing list.

We do not share data

We do everything in our power to keep all the personal nominative data gathered secure. Access to it is limited to certain members of our

staff only. We do not pass on any of it to Third Parties outside ARAU and we only use it for internal purposes.

Your right of access to your data

Anyone who has visited our website may request access, correction, updating or deletion of any of their personal nominative data held. Under Belgian law, such requests must be made in writing to us.