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COVID-19 safety precautions

ARAU is following all the government recommendations issued to guided tour operators to ensure the safety of participants in our guided tours.

Before the guided tour:

  • Please book your places in advance if at all possible.
  • Please use the online payment system if you book online, or please pay by bank transfer if you book by telephone or email. 
  • Please introduce yourself to the guide 15 minutes before the advertised start time of the guided tour. 
  • Wash your hands or use the hand sanitiser provided by the guide.
  • Please wear a face mask during the guided tour. 
  • Please ensure you maintain social distancing of at least 1m50 between yourself and the guide and the other participants. 
  • Please bring headphones or earbuds with you, as the guide may be using a microphone audioguide system to ensure you can hear the commentary while respecting social distancing.

During the guided tour: 

  • Please follow all instructions given by the guide. Our guides have been instructed to immediately exclude from the guided tours any participants who refuse to follow their instructions or these safety precautions. 
  • Please try to ensure you maintain social distancing of at least 1m50 between yourself and the guide and the other participants. 
  • Please wear a face mask throughout the guided tour. 

After the guided tour:

  • Wash your hands or use the hand sanitiser provided by the guide. 
  • Please try to ensure you maintain social distancing of at least 1m50 between yourself and the guide and the other participants as you leave the group.